BOSM Chapter 10 - Managing Performance & Quality

by Terri Byers. Supporting The Business of Sport Management [BOSM], edited by John Beech and Simon Chadwick, © 2004, Pearson Education. Content of this site is the responsibility of the editors, NOT Pearson Education or the author. This blog is regularly updated, so please revisit often for the latest developments in Sport Management. In a small number of cases, links lead to websites that require registration. We only post stories that are on sites that make no charge for registration.

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Sep04

An excellent example of a service charter can be found on the Welsh Institute of Sports web site.

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BOSM Chapter 10 - Managing Performance & Quality

Sep04

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